Just Ask That Guy Technical Solutions

Just Ask That Guy Technical Solutions is an incorporated company in New Brunswick, serving small businesses in Moncton, Dieppe, and Riverview.

Our principal goal as a company is simple:

Help businesses effectively use technology available to them as a tool to make their lives as business owners easier.

Gone are the days where a small business owner can ignore technology. It's integrated into our daily lives at every level. Smartphones, tablets, computers, networks, internet access, and point of sale systems are all around us. Every minute of every day, there is a new device, software, or technology that may make your life as a small business owner easier. What happens if you don’t have the time or budget to hire someone full-time to manage it for you?

You simply contact us, and we take care of it.

We don’t focus on large-scale operations, server farms, data centers, or businesses with 25 or more employees; we focus on small businesses. The reason we do this is due to our commitment to provide exceptional service to you, the client. Our principle is to work with you as a partner; we grow when our clients grow. We are there when our clients need a hand with something.

We offer varying service plans that add value and options to the service that we provide. We don’t simply charge you more money. Our plans are designed to assist you as the business owner with managing the risk and hassle of managing a dizzying array of complex devices.

If you need quick advice on something, we can help you. If you need comprehensive and exhaustive management of your systems so you don’t need to worry, we can help you with that.

Our goal is to take the worry and hassle of dealing with technology away so you can focus on what you do best: running your business. Let us take care of the technology for you.

Who we are

Trevor Vicars is the principal owner of Just Ask That Guy Inc. He holds a Bachelor of Arts with a major in Law from Carleton University in Ottawa, Ontario. He started off in IT when his father built the family's first computer from a kit in the late 70s. His interest and love affair with technology started very early in life. Trevor was always wanting to figure out how things worked and was fascinated with computers.

He learned to program on an Apple ][+ computer, where he wrote his first programs. During his early years, he ran what was commonly referred to as a Bulletin Board System (BBS) in his hometown of Markham, Ontario. Around that time, he built his first computer, a shiny new 386DX (with 387 Math Co-Processor for you tech heads) by hand. Since that time, Trevor has hand-built countless computers of all types and configurations.

During his time at Carleton University, he served as the General Manager of the Rideau River Residence Association, a non-profit student association for undergraduate students at Carleton. In this role, he managed the day-to-day functionality of the student association and its business interests. This is where Trevor got his first taste of executive management, serving as a member of the board of directors.

Upon completion of university, Trevor began work with Rogers Communications in their, at the time, relatively new division “Rogers @Home”. During the first two years at Rogers, Trevor held the position of Technical Support Consultant, Business Technical Support Consultant, and Tier 2 Representative. He was then promoted to the role of Team Manager of Rogers Hi-Speed Internet, where he led a team of up to 20 Technical Support Consultants. In that role, he was responsible for designing and implementing a number of business processes relating to the products and services provided on the cable platform to both business and residential customers.

During his tenure at Rogers, he served in a number of functions in addition to his regular roles including:

• Subject Matter Expert (SME): Technical Support for all Rogers Products for the Integrated Customer Management (ICM) Project.
• Customer Operations process designer: Rogers Home Phone Tier 2 launch procedures, process flow, and documentation.
• Process Designer and Manager: Agent @home, Telecommuting program, Rogers Cable.
• Management Co-Chair: Rogers Simcoe/York/Durham – Occupational Joint Health and Safety Committee.

As the principal owner, all of his work and prior experience is brought to your company when you use our service.